Privacy policy

In this privacy policy, we inform you about how Ciqualia UG processes your personal data, what rights you are entitled to, and what choices you have in this context.

This policy applies to both the data you provide to us directly and the data derived from this information. Information collected when visiting our website via cookies or other tracking technologies is described in our separately published Cookie Policy.

Controller for Data Processing

Ciqualia UG

Otto-Lilienthal-Straße 36

71034 Böblingen

E-mail: [email protected]

Data Protection Officer

For data protection-related inquiries, please contact: [email protected]

Security of Your Data

To protect your transmitted data, we use SSL/TLS encryption on this website. This measure serves primarily to protect sensitive content such as inquiries or orders.

1. Processing of Personal Data

a) Visiting our website

When you access our website, our system automatically collects certain technical information that is stored in server log files. This includes:

• The previously visited page (referrer)

• The accessed URL or file

• Browser type and version

• Operating system and device type

• Time of access

• IP address (in anonymized form)

This data is used to ensure the stable and secure operation of the website. This data is not merged with other sources or used for marketing purposes. Our hosting provider, STRATO, processes this data under a data processing agreement.

Legal basis: Art. 6 (1) (f) GDPR (legitimate interest).

Deletion: Occurs after a maximum of eight weeks.

b) Contact form

If you write to us via the contact form, we process your name, your e-mail address, and any additional information you provide in the free-text field. Data processing occurs exclusively for the purpose of handling your inquiry.

Legal basis:

• • Art. 6 (1) (f) GDPR for general inquiries.

  • Art. 6 (1) (b) GDPR if your inquiry is related to a contractual relationship.

Deletion: Data is deleted after processing is complete, provided there are no statutory retention obligations.

c) Contacting via e-mail

When you contact us by e-mail, we record your e-mail address, the time, and the information and attachments contained in the message body.

Purpose: Handling your request and communicating with you.

Legal basis: Same as above.

Deletion: Additional personal data is generally deleted after no more than seven days.

d) Contacting via post

For postal contact, we process your postal details (name, address, date of receipt) and the content of your letter.

Purpose and legal basis: See e-mail contact.

Deletion: Data is deleted after your request is resolved; supplemental data is deleted after no more than seven days.

e) Telephone contact

When you call us, we may collect your phone number, name, e-mail address, and conversation content, provided you share these.

Purpose and legal basis: See e-mail contact.

2. Disclosure of Personal Data

We only disclose personal data when legally permitted or if you have explicitly consented. Possible recipients include:

• Authorities (e.g., tax offices, supervisory authorities)

• Banks and insurance companies

• Service providers (e.g., IT partners or hosting providers)

• Marketing technology providers

• Logistics companies

Data disclosure occurs only to the extent necessary to fulfill the respective purposes.

Legal bases: Art. 6 (1) (a), (b), (c), or (f) GDPR.

3. Use of Cookies

We use cookies on our website to provide functions and to make content user-friendly. Cookies are small text files stored on your device. Some cookies originate from third-party providers. You can deactivate or delete cookies in your browser at any time.

4. Use of Google Analytics

Our website uses the service Google Analytics (Google Ireland Ltd., Dublin) to analyze user behavior. This involves using cookies that capture information such as language, country, browser, screen resolution, and other technical characteristics. The IP address is anonymized (“anonymizeIp”). Only in exceptional cases is the full IP transmitted to Google servers in the USA.

Legal basis:

• • Your consent according to Art. 6 (1) (a) GDPR (via the cookie banner).

  • Art. 6 (1) (f) GDPR for legitimate interest in website optimization.

Data transfer: Google may process your data in the USA. This is based on standard contractual clauses approved by the EU Commission.

Storage duration: 14 months.

5. Links to Social Networks

On our website, we link to services such as LinkedIn, XING, or Facebook via simple links only. A connection to the respective platforms is only established when you click on them. Please refer to the respective privacy policies of these providers for information on how they process your data.

6. Your Data Protection Rights

You have the following rights under the GDPR:

• Access to your stored personal data (Art. 15)

• Rectification of incorrect or incomplete data (Art. 16)

• Erasure, provided there are no legal grounds preventing it (Art. 17)

• Restriction of processing (Art. 18)

• Data portability (Art. 20)

• Objection to processing (Art. 21)

• Revocation of your consent (Art. 7 (3)), with effect for the future

• Right to lodge a complaint with the responsible data protection authority (Art. 77):

State Commissioner for Data Protection and Freedom of Information Baden-Württemberg

Lautenschlagerstraße 20

70173 Stuttgart

E-mail: [email protected]

Telephone: +49 711 / 61 55 41 – 0

Changes to this Privacy Policy

This privacy policy was last revised in September 2025. We reserve the right to adapt it in the event of changes to legal requirements or our data processing practices. The current version is available on our website.